Ground Staff & Hospitality Services

Ground Staff & Hospitality Services

COURSE CODE OV-6553-ACPGSS

The ground staff has an extremely vital role to play in airline service industry. They are responsible for all the ground activities of an airline.

This program enables a student to get professional skills in ground handling tasks like ticketing, flight boarding, baggage scanning, airport maintenance and other activities. The employee has to be soft spoken, to handle customers. We have multiple soft skill training online courses for enhancing their personality.

What the course gives you?

With Aptech Certified Professional in Ground Staff course, you will develop an understanding of various aspects of the aviation industry by doing diploma in airport management & customer care, as well as build a strong foundation on the principles governing aviation, passenger and baggage handling.

Course Structure

  • Grooming skills
  • Business communication
  • Presentation & communication skills
  • Interview skills
  • Airport & aviation operations
  • Passenger & baggage handling
  • Load, Trim, Cargo & DGR

Career Opportunities

  • Guest Service Personnel
  • Guest Service Supervisor
  • Passenger Service Staff
  • Cargo Handling Staff

Course duration

– 8 months

Eligibility

To join this career-building course, should meet the following criteria:

– Complete 12th or 10+2 in Arts, Science, Commerce or any other field.

– A 3-years diploma in engineering or other field, from a state board of technical education, is also accepted.